Timekettle M2 Review
Timekettle M2 is full of Problems & Bugs
Timekettle M2 is not working as advertised.
The products have many bugs.
Bluetooth connectivity problem.
App crash very fast.
They dont have many other languages offline packs.
Offline packs don't work properly.
Offline packs process very slowly.
The product needs a slow throw of words if you speak fast it will not work.
Product catch just a few words and many words missing in translation.
Output Translation comes with a delay.
The product needs a quiet environment it means you can't use outside or while traveling. If you speak loud it will not work too.
Timekettle M2 doesn't detect auto language.
Different accent problems when you dont how another language how you will know accents and set them in the product.
Timekettle M2 Eyerbuds are not fit properly in-ears easy to fall down, So you can use them outside too and cant walk freely.
Some time earbuds get hot.
Important Point Timekettle support is terrible. They dont reply.
If you give feedback or write about the product they will block you.
Really must say I think this review is totally inaccurate and unfair to Timekettle.
ReplyDeleteI myself have received my Timekettle M2’s and have not encountered most of the problems you stated and have ALWAYS managed to get a reply from there support for any problems/queries I have had.
1) Never had any Bluetooth problems
2) App has never crashed on me
3) They have always stated numerous times that there is limited offline translations but that further offline translations will launch in November 2020
4) The speed of Offline packs will be ultimately dependent on the speed of the phone being used and using my iPhone 11 Pro Max I’ve not had any problems with the speed of translations.
Finally you state that they don’t allow any form of negative feedback yet there is plenty on there Facebook page most of which have ended up with the end user managing to correct what was wrong or in the rare instance it was a issue with the app / Hardware then this always seems to be handled well and escalated to be rectified by the relevant team.
As with any new product there WILL be teething problems
Please don't mislead Jon Westwood, Check Video, and it's translating wrong and funny things. I know you get paid for this.
DeleteCheck Google Play store for Timekettle App feedbacks.
Most of the users have Bluetooth Problems, App problem, and Earbuds docent fit well in-ear.
Easy to fall out. This product is a market to use as a translator for travel. When it's not working Timekettle team asks to use it in a quiet environment. It's hilarious when you are traveling. You need help from someone outside, how to use it, and how to find a quiet environment outside? do we need to tell them hey, I want to talk, let's go to your room? :)
How to get support from Timekettle?
ReplyDeleteAs they don't reply to emails.
And when you post on the Timekettle Facebook page they block you?
Is any right way to get support from the Timekettle company?
same problem here, I am trying to reach Timekettle support for refund as product is not working as they shown in video, earbuds are not comfortable to wear. Fall from ear and broken.
ReplyDeleteIts seems its hard to get reach this company.
This product is wonderful in every area except what I bought it for. Sound quality is great. Touch commands work well. But, as a translator, I would rather use Google translate on my phone. It knocks me off of Bluetooth frequently. So, I have to pair them again and again. If these headphones were strictly to listen to music and make and receive phone calls, I would say it’s a 7/10. But, because it’s selling point is a translator, I would give it a 3/10.
ReplyDeleteReceived the Timekettle translation earbuds today. And .. they do not fit in my ears. They are not loose or poorly fitting. They just have no anchor point, and fall out as soon as I release my hands. This is a big deal, and makes them absolutely unuseable. It is hard to believe that they fit securely in anyone's ears.
ReplyDelete